Companies Adopting Passkeys — Case Studies

VicRoads uses Corbado Connect for passkeys. Within weeks, activation peaked at 80% on mobile and >50% overall, reaching a 30% login rate and reducing support tickets and SMS OTP costs.

Passkeys have been found to have 4x higher login success rates and enable 2x faster logins than traditional methods.

GitHub dramatically increased 2FA adoption with passkeys, as passkeys currently offer the strongest mix of security and usability.

Two-thirds of new KAYAK sign-ups choose passkeys, reducing sign-up and sign-in time by 50%.

Dashlane has seen a 70% increase in conversion rate for signing-in with passkeys compared to passwords.

Over 10 million CVS Health users enjoy passwordless logins, reducing mobile ATO fraud by 98%.

More than 85% of all customer authentications on Intuit’s mobile apps are now done using passkeys.

Air New Zealand experienced a 30% opt-in rate in the first 24 hours, after which the login-abandonment rates dropped by 50%.

Passkeys make up 18% of smartphone logins on Yahoo! Japan, with 2.6x faster authentication and 25% fewer user inquiries.

In August 2023, 900,000 Mercari accounts used passkeys, achieving an 82.5% success rate and a 3.9x faster logins.

Help desk password reset calls dropped by 1,300 in a month (achieved this with 100k devices enrolled in passkeys, growing by 18k per month).

TikTok users log in 17x faster with passkeys compared to other login methods.

Within the 1st year, 175M Amazon users created a passkey and now sign in 6 times faster compared to other login methods.

After 8 months of Tokyu's passkey rollout, they achieved 45% passkey adoption, with 24% of users logging in using passkeys.

X has rolled out passkey sign-in support, enabling passwordless authentication for eligible users.

Sony implemented passkeys for the global PlayStation gaming community, achieving a 24% decrease in sign-in time on its web applications.

Passkey sign-ins show a 98% success rate (vs. 32% for passwords) and are up to 8x faster than password+MFA flows; nearly 1M passkeys are registered daily.

42% of ABANCA's mobile banking users now authorize transactions using passkeys, validating operations securely and quickly through their phone's unlocking method.

Zoho integrated passkeys achieving logins up to 6x faster and doubling passkey sign-ins in just 4 months. The move reduced support costs and boosted security.

First major U.S. insurer to adopt passkeys; 500k+ customers enrolled, 32% fewer password recovery requests, and 30k fewer monthly ID-related calls.